Next-day delivery: reacting fast
for a successful future
Download findings from the RetailX Online Shopper
Study now
The RetailX Online Shopper Study offers a powerful insight into the minds of consumers and how 2020 has affected their delivery preferences.
The RetailX Online Shopper Study surveyed 1000 online shoppers in the UK, asking them a series of questions about their online shopping habits. The survey was designed to provide a valuable understanding of consumer delivery preferences and how expectations have changed.

The results offer a remarkable window into the minds of shoppers and equip online retailers with the knowledge they need to ensure they are providing a delivery experience that meets consumer demand.
Report highlights
Find out what spurs 95% of customers to buy from the same retailer again
Understand why 50% of online shoppers abandon their baskets
Discover how to get 91% of shoppers to increase the value of their orders
Learn how you could get the edge on 33% of the UK e-commerce industry
Download the report to access this data
Simply complete the form for free access to all the data, plus an exclusive white paper where we unpack the findings, discuss how they affect our industry and, more importantly, the opportunity they present.
Submit the form below to gain FREE access to valuable e-commerce industry data.
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